Skip to content

Book a demo

LoanBox Glossary

Quick start

Overview
HES LoanBox and Keycloak connected
Creating users in Keycloak
Predefined roles in Keycloak
Assigning a role to a user

Overview
Creating a product group
Editing a product group
Product group list and filters
Creating a product
Product list and filters
Editing a product

Overview
Application process
Submitting an application
Submission by channel

Overview
How it works
What determines the process
Step-by-step
Process tasks
Borrower notifications

Overview
Scoring providers
Connecting GiniMachine to a product group
The Scoring result decision table
Reading GiniMachine scoring results

Overview
Signing options (product-group level)
Signing flow
Deadline expiration
New offer mid-signing
User tasks

Overview
Creating a loan / credit line
Activating a loan / credit line
Interest accrual
Disbursement
Scheduled payments
Payment allocation
Loan list and filters
Write-off
Register payment
Waive fees
Adjust loan

Overview
Overdue loans
Collection flow
Back-office collection tasks

Overview
Collateral requirements
Verification
LTV
Collateral list, filters and details
Automatic re-evaluation
Manual re-evaluation

Overview
Agent list and filters
Creating an agent
Editing an agent
Inviting an agent user
Re-invite an agent user
The Agent Portal

Overview
Signing in
Modules
Borrower operations: detailed flows
Borrower operations summary

Overview
Interest rate setting
License info setting
Landing page calculator setting
Scoring model setting
Document templates setting
Notifications setting

Archives

x

Company

About
Contacts

Legal

Security
Privacy policy
Terms of use
Cookie policy

Certifications

ISO 27001 certified
SOC 2 certified
GDPR compliant

© 2026 HES FinTech. All rights reserved.

On this page

Search documentation

Search

LoanBox Glossary

Quick start

Overview
HES LoanBox and Keycloak connected
Creating users in Keycloak
Predefined roles in Keycloak
Assigning a role to a user

Overview
Creating a product group
Editing a product group
Product group list and filters
Creating a product
Product list and filters
Editing a product

Overview
Application process
Submitting an application
Submission by channel

Overview
How it works
What determines the process
Step-by-step
Process tasks
Borrower notifications

Overview
Scoring providers
Connecting GiniMachine to a product group
The Scoring result decision table
Reading GiniMachine scoring results

Overview
Signing options (product-group level)
Signing flow
Deadline expiration
New offer mid-signing
User tasks

Overview
Creating a loan / credit line
Activating a loan / credit line
Interest accrual
Disbursement
Scheduled payments
Payment allocation
Loan list and filters
Write-off
Register payment
Waive fees
Adjust loan

Overview
Overdue loans
Collection flow
Back-office collection tasks

Overview
Collateral requirements
Verification
LTV
Collateral list, filters and details
Automatic re-evaluation
Manual re-evaluation

Overview
Agent list and filters
Creating an agent
Editing an agent
Inviting an agent user
Re-invite an agent user
The Agent Portal

Overview
Signing in
Modules
Borrower operations: detailed flows
Borrower operations summary

Overview
Interest rate setting
License info setting
Landing page calculator setting
Scoring model setting
Document templates setting
Notifications setting