New offer at mid-signing
If, while the borrower is on the signing screens, the loan terms change (for example, the back office issues a new offer), the current signing flow is interrupted:
- The unsigned contract file is deleted.
- For E-signature flows, the document is also cancelled in the e-signature provider.
- The borrower is taken back to the Wait for an offer screen, after which the process restarts: the system regenerates the contract, picks the signing service again, and shows the new signing screen.