Notifications for the borrower
During and at the end of the Loan Origination process, the platform notifies the borrower of the outcome through the following channels:
| Outcome | Sent to |
|---|---|
| Application approved | Borrower’s email and phone |
| Application declined (any decline reason) | Borrower’s email |
| Application canceled | Borrower’s email |
| Application returned for revision (only when the verifier requests updates) | Borrower’s email and phone (Legal Entity flow) |